Privacy Policy

Please read this Privacy Notice carefully as it describes our collection, use, retention and protection of your personal information. This Privacy Notice applies to our website, accounting system, web shop and payment gateway. Where you provide us with your personal information in any of the ways described below, you agree that we may collect, store and use it:

(a) in order to perform our contractual obligations to you;
(b) based on our legitimate interests for processing (i.e. for internal administrative purposes, data analytics and bench-marking, direct marketing, maintaining automated back-up systems or for the detection or prevention of crime);
(c) based on your consent;

The Company
This Privacy Notice applies to all products, applications and services offered by Our happy earth co (Pty) Ltd with company registration number 2017/105111/07 and whose registered address is 93 Beach Road, 606 Westridge, Mouille point, Western Cape, South Africa.

How we collect information
To the extent permissible under applicable law, we collect information about you and any other party whose details you provide to us when you: 

  • complete an online forms asking us to contact you;
  • register for a workshop or course; this may include your name, address, email address and telephone number;
  • place an order using our web shop; this may include your name, address, email address, telephone number and payment details;
  • partially complete and/or abandon any information inputted into our web shop;
  • register as a Our Happy earth co account holder for a Member Profile and to gain access to our Member Area to download information such as training manuals ;
  • interact with us using social media;
  • contact us offline, for example by telephone, SMS, WhatsApp, email or post;
  • take part in surveys, post on our message boards, post any blogs, enter any competitions or prize draws;

How we use your information
To the extent permissible under applicable law, we use your information to:

  • provide any information and services that you have requested;
  • manage our relationship with you (for example, customer services and support activities);
  • monitor, measure, improve and protect our content, website, web shop and services and provide an enhanced, personal, user experience for you;
  • provide you with any information that we are required to send you to comply with our regulatory or legal obligations;
  • contact you to see if you would like to take part in our customer research (for example, feedback on your use of our website, web shop, products and services);

How we retain your information
To the extent permitted by applicable law, we retain information about you in Weebly, Sage Accounting, Sage Online Tools and Sage Pay software systems. This information will be held and used for as long as permitted for legal, regulatory, fraud prevention and legitimate business purposes.

These software systems are required to have strict regulations in place for the protection of private information, thus providing us with the assurance that your information is secure:

If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us